Privacy Policy - SomniLabs

At SomniLabs, we respect your privacy and handle your personal information with care. This Privacy Policy explains in a clear and simple way how your information is used when you visit our website or place an order through our webshop, which is powered by Shopify. By using our website, you agree to the practices described here.

When you place an order, create an account, sign up for emails, or contact us, we collect only the information needed to serve you properly. This may include your name, email address, shipping and billing address, phone number, payment details (processed securely by trusted payment providers), and details related to your order or customer support request.

When you browse our website, some information is collected automatically, such as the type of device or browser you use, your IP address, and how you interact with the site. This helps us understand what works well and where we can improve. We also use cookies and similar technologies to make the website function properly, remember your preferences, and improve your shopping experience. You can manage cookie settings through your browser or our cookie consent tools.

We use your information mainly to process orders, deliver products, communicate with you about your purchase, and provide customer support. If you choose to receive updates from us, we may also send occasional emails about new products or offers. You can unsubscribe from these messages at any time. We do not sell your personal information.

Our webshop is hosted by Shopify, which provides the secure platform we use to sell our products. Your information is stored safely using industry-standard security measures. To run our business smoothly, we sometimes share limited information with trusted partners such as payment providers, shipping companies, email services, and analytics tools. They only receive what is necessary to perform their services and are required to protect your data.

If you live in the European Union, you have rights under data protection laws, including the right to access, correct, or delete your personal data, and to withdraw consent at any time. If you live in certain U.S. states, such as California, you may also have similar rights regarding your personal information. You can always contact us if you would like to make a request or have questions about your data.

We keep your personal information only for as long as needed to provide our services or meet legal requirements, and we take reasonable steps to keep it safe.

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13.

SomniLabs products are designed to support general well-being and better sleep. They are not medical products and are not intended to diagnose, treat, cure, or prevent any medical condition.

From time to time, we may update this Privacy Policy to reflect changes in our business or legal requirements. Any updates will be posted on this page.

If you have any questions about this Privacy Policy or how we handle your information, you are always welcome to contact us at:

Info@somnilabs.com