Or quickly find your answer below.
Will I Get a Confirmation?
You will receive an order confirmation within 1 day after placing your order.
If something has gone wrong, please feel free to contact our customer service team in the contact form.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes 7–15 business days, depending on your location. You’ll receive a tracking link once your order ships.
Can I cancel an order?
Yes, it is possible to cancel an order. However, this must be done within 1 hour after placing the order, so we can still process the cancellation.
If you would like to cancel your order, please contact our customer service team in the contact form.
How can I return an order?
We recommend giving your body some time to adjust to the new product. For a pillow, this usually takes 1–2 weeks.
If you’re still not satisfied with your product after this period, simply contact our support team to arrange a return or exchange.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.